The only DSR consultant who's stood on both sides of the deal.

Built from the inside.
Not the outside.

Most DSR consultants come from marketing agencies or SaaS sales backgrounds. They understand the tools. They don't understand your buyers, your compliance requirements, or what it actually takes to move a complex deal across a committee of clinical, financial, and procurement stakeholders who all have veto power.

Kaia Zenn was built from a different starting point. Katherine Copeland spent 16 years as a credentialed nuclear medicine and radiologic technologist — inside the clinical environments that make radiopharma, MedTech, and hospital procurement decisions. Before that, 8.5 years as a US Air Force Technical Sergeant instilled a standard for operational precision that doesn't tolerate systems that fail in the field. She then moved into radiopharmaceutical and medical device sales, managing a multi-state territory for one of the largest radiopharmacy networks in the United States, where she built the virtual sales enablement infrastructure her own commercial team needed to compete.

The result is a consultancy with something rare: clinical credibility, military-grade operational discipline, and the commercial experience to build DSR infrastructure that actually gets used. Not a room that looks impressive in a demo. A system that moves deals.